At Factira, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and interact with our services. We are committed to complying with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
When you use Factira, we may collect the following types of information:
- Personal Information: Such as your name, email address, and contact details when you subscribe to newsletters, leave comments, or contact us.
- Non-Personal Information: Including browser type, device type, IP address, pages visited, time spent on the site, and other analytics data.
- Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your browsing experience, analyze website performance, and deliver personalized content.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our website and services.
- Respond to your inquiries, comments, or requests.
- Send newsletters, updates, or promotional materials (if you have opted in).
- Understand user behavior to improve website functionality and content.
- Protect against fraud, unauthorized access, and other security risks.
3. Information Sharing and Disclosure
Factira does not sell or rent your personal information. We may share information only in the following circumstances:
- With Service Providers: We may share data with trusted partners who help us operate the website, analyze data, or deliver services.
- Legal Requirements: When required by law, regulation, or legal process, we may disclose information to comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.
4. Cookies and Tracking
Factira uses cookies and similar technologies to enhance your experience. You can manage or disable cookies through your browser settings, but some website features may not function correctly without them.
5. Your Rights
Under Canadian privacy laws, you have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your personal information.
- Withdraw consent to receive communications at any time.
- Request the deletion of your personal information, subject to legal or contractual obligations.
To exercise these rights, contact us using the information below.
6. Data Security
We implement reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While we strive to protect your data, no method of transmission over the internet is 100% secure.
7. Third-Party Links
Our website may contain links to third-party websites. Factira is not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.
8. Children’s Privacy
Factira does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or website functionality. Updates will be posted on this page with an effective date.
10. Contact Us
If you have any questions, concerns, or requests regarding your privacy, please contact us at:
- Phone: +1 403-506-7633
- Email: [email protected]
- Address: 28 Barton St W, Hamilton, ON L8L 1A1, Canada
By using Factira, you consent to the terms outlined in this Privacy Policy.
